ADD ALTERNATIVE TO A MEDICATION ENTRY
Adding alternative options to medication entries provides a fallback when the pharmacy runs out of the prescribed medication between the time the order is issued and the patient arrives at the pharmacy. This ensures the patient still receives treatment for their condition without requiring you to prescribe a different medication again.
Note: Adding alternatives to medication is completely optional.
To add an alternative option to a medication entry in the current prescription, follow these steps:
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Select the medication entry you want to create an alternative for, then select the Add Alternative button (Alt+) on the Prescription tab to view the Add Alternative window.
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In the Add Alternative window, enter either the generic or brand name of the medication in their respective fields.
If you enter a brand name while the Generic Name field is empty, the application automatically lists the brand name’s generic version in that field.
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Enter the medication dosage.
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Enter the amount of medication you want to prescribe.
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Select Add as Alternative to add the entered medication to the prescription.
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Select OK.
When the pharmacy runs out of the prescribed medication, the pharmacist can provide the alternative instead.
NOTES
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The Generic Name field is mandatory, while the Brand Name field is optional.
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The application auto-completes generic and brand name suggestions for each medication. You can turn off this feature in the options.
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The application disables the OK button when at least one of the following fields is empty: Generic Name, Dose, or Amount.
PROBLEMS YOU MIGHT ENCOUNTER
The application prevents you from selecting the Add Alternative button
- REASON: The prescription is currently empty, or you have not selected which medication to create an alternative option for.
- SOLUTION: Ensure that you have selected a medication on the Home window and try again.
Error message when entering alternative medication name: “Identical Medication”
- REASON: The alternative medication name you entered is the same as the original.
- SOLUTION: Ensure that the alternative medication you enter is different from the original.
Error message when entering medication name: “Medication Unknown”
- REASON: The medication name you are trying to add does not exist in the Daley Database.
- SOLUTION: Ensure that the generic or brand name is correct. With the auto-complete feature, make sure at least the first 3 letters of the medication are correct.
Error message: “Unable to Contact Servers”
- REASON: The application cannot process your request because it needs to consult the Daley Database.
- SOLUTION: Ensure that the internet connection remains consistent throughout the process and try again.